Best Rate Guarantee of Astadala Properties
Save Time and Book with Confidence!
With our Astadala Best Rate Guarantee you can make your booking experience on VillaSeminyak.net or on any Astadala properties websites as quick, easy, secure as possible, and be confident that you are receiving the best rate available on the web – Guaranteed!
If you find a lower rate within 24 hours of booking, submit a claim to us and we will match the lower rate and give you additional 10% reduction on that rate. Just submit a claim form and/or call us at +62 (361) 736928 (8 am - 5 pm [GMT+8], 7 days a week).
- Save your time: No need to spend time searching for better rates on any other websites.
- Always feeling content: Be sure you have booked your room at the best available rate.
How It Works?
- Make a booking on our official website.
- If within 24 hours from the confirmed reservation date you find a lower online price, under the same conditions as those specified in Terms and Conditions, fill in the Best Price Guarantee Claim Form and send it to us with attached a "copy paste" of the web page which shows the lower price and the screenshot of the web page.
- Within a maximum of 2 working days, you will receive a response from Astadala on behalf of Villa Seminyak Estate & Spa.
- After checking that the lower rate on the other website complies with the Terms and Conditions, Astadala will send to you confirmation of the new reservation by e-mail, with the lower rate and an extra 10% discount on this lower price.
- Your confirmed direct booking through this website: USD 200
- Bookable rate found on another site: USD 180
- Your final guaranteed rate: USD 180 – 10% = USD 162
- If the application is not accepted by Astadala, as it doesn’t meet the necessary Terms and Conditions of our Best Rate Guarantee, Astadala will send you an e-mail justifying the answer.
Terms and Conditions:
- The online rate found on another website is lower than the one you have previously confirmed through any of our official Astadala property websites; www.villaseminyak.net, www.the-seminyaksuite.com, www.thebenehotel.com, www.thehaereseminyak.com and www.astadala.com.
- The online rate found on another website needs to comply with the following conditions with regard to Astadala property booked best net rate:
- same property
- same villa type and bed type
- same dates of stay
- same sales conditions such as the cancellation conditions, payment conditions, minimum stay, inclusions.
- same number of guests
- same currency
- The compared net rates need to be inclusive of all taxes related to the room rate.
- Rates which will not be applicable for the Best Price Guarantee:
- Negotiated rates, group rates, company rates, rates with availability on request.
- Off-line rates or rates offered through systems different from the on-line web Terms and Conditions.
- Discount rates offered to members of groups or individuals who meet previously-specified criteria, including members, seniors, government employees, or rewards members (if any).
- Package rates that include the room and other components such as travel, car rental, entertainment, extra discounts and/or benefits, and/or non-breakfast meals.
- Package or group add-on rates that extend the length of a stay.
- Rates negotiated for stays extending beyond 30 nights.
Best Rate Guarantee Claim Form
Note: Before you submit a claim, please make sure that your case meet the Best Rate Guarantee Terms & Conditions above. As other accommodation booking websites may did not display the full accommodation rate (inclusive of taxes and other charges) in their search result or accommodation page. Also, the more details you send to us, it will help to speed-up the verification process.