Frequently Asked Questions

Q : What is the classification of Villas?
A : Villa Seminyak Estate & Spa awaits you with a combination of traditional and tropical private villas, explores the components of style and space to create a new standard of accommodation. There are seven accommodation categories designed to cater to all the leisure requirements of the international traveler.

Q : What are the facilities in the Villas?
A : Own private swimming pool for each Villas, except lagoon villas

Restaurant
Kedis Restaurant is a split-level restaurant environment set against a lagoon backdrop is available for all-day dining serving and extensive menu of international, Asian and Balinese specialties.

Spa Villas
Total of ten luxurious double spa villas are available for a wide range of indulging body and beauty treatments.

Q : When are the peak periods at the hotel?
A : Peak periods are in July, August, September, Christmas, New Year.

Q : Distance and costs to travel from airport, bus terminal, shopping centres, tourist attractions?
A : Five kilometers from airport. Airport transfers available at USD 25 ++/car/trip, maximum 5 person /car

VILLAS ACCOMMODATION

Q : What are the villa categories and types?
A : Lagoon Villas, Jacuzzi Villa, Deluxe Pool Villa, Royal Pool Villa, Executive Suite, Presidential Suite, Grand Deluxe One Bedroom Pool Villas.

Q : How many villas are there per villa type?
A : Honeymoon Villa : 10 villas
President Suite : 2 suites
Executive Suite : 3 suites
Royal Pool Villa : 10 villas
Lagoon Villa : 14 villas
Jacuzzi villa : 9 villas
Deluxe Pool Villa : 6 villas

Q : What are the differences amongst the room types?
A : Grand Deluxe One Bedroom Pool Villa
Grand Deluxe One Bedroom Pool villa is newly opened on each a 200 sqm piece of land in a contemporary style villa attributes. Each villa is set within its own extra king size bedroom integrated with living and dinning room, 4 x 8 meters private swimming pool, oversize bathroom and fully equipped kitchenette.

Presidential Suite
Three bedroom Presidential Suite villa featured a large tropical garden environment, the most luxurious accommodation type of Villa Seminyak Estate & Spa that has been designed to provide an exceptional vacation experience.

Executive Suite
Executive Suite villa featured a private swimming pool and Jacizzi, and an extensive green garden compound that allows families to experience the delights of tropical Balinese living.

Royal Pool Villa
Two bedroom Royal Pool Villa is a refreshing villa type styled as a traditional rice barn with a natural thatched roof. Featured a private pool.

Lagoon Villa
This is a unique split-level accommodation choice with direct access to a lagoon swimming pool. Ideal for couples, the Lagoon Villa provides a simple living experience within a tropical environment.

Jacuzzi Villa
One or Two bedroom villa with ourdoor Jacuzzi. This unique villa is the only one of its kind and caters to the needs and activities of the travelling family.

Deluxe Pool Villa
This stylish two-bedroom villa is the ideal family retreat set within a lush garden compound and private swimming pool.

Q : What are the facilities in the Villas?
A : Living room, fully equipped kitchen, air conditioner, television, satelite TV, IDD telephone, safe deposit box, hot & cold water, yukata & slippers, hair dryer, mineral water.

Q : How many villas with pool?
A : All Villas Are own private swimming pool, except Lagoon Villa

RESERVATIONS:
Q : How can I make a reservation?
A : You can make your reservation through this hotel's website by using the 'Online Booking' form on the right side of this page or you can contact us by phone or email.

Q : Can I book multiple rooms with one reservation?
A : Yes

Q : Do I need to set up an account before I can make any reservations?
A : No

Q : What is the check in and check out time?
A : Check in time is 15:00 hrs (subject to room availability) and Check out time is 12:00 hrs.

Q : Can I check-in early? Can I check-out late?
A : Yes, subject to room availability and with charges.

Q : Is it necessary for me to provide my credit card details during the reservation process?
A : Yes, in order to guarantee your room reservation. The card will only be charged in the event of last minute cancellation and no show.

Q : Is your website secured?
A : Yes

Q : Which credit cards can be used to guarantee a reservation?
A : Visa, Mastercard, American Express

Q : How do I change or cancel the reservation I made on-line?
A : You can use the link at the 'Online Booking' form on the right side of this page or you can contact us by phone or email.

Q : What is the cancellation policy?
A : Cancellation penalty will be applied for any cancellation as indicated during making reservation.

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Tri Hita Karana Tourism Award - Gold Medal