Terms & Conditions

Summary of our general site usage and reservation terms and conditions.

By using this site, you agree to these terms. These materials are provided by Villa Seminyak Estate & Spa, Bali - Indonesia, its subsidiaries, affiliates and related entities (“Villa Seminyak Estate & Spa”) as a service to its customers and may be used for informational purposes only.

 

Rates

Special internet rates are only valid if you book directly through www.villaseminyak.net. All rates are quoted in US Dollars and subject to 21% tax and service charge.

Rates are valid for single or double room occupancy including breakfast, standard amenities and services.

*) Special rate is the lowest available rate within 30 days period and may not there forever. It's most likely to be updated on daily or weekly basis without prior notice. High and Peak season surcharge may apply on certain period. Please always check the rates and availability on this website regularly for your preferred staying dates.

We guarantee that you will get the best rate available online. Details about Astadala Best Rate Guarantee can be found here.

 

Reservation

We provide a secured instant-confirmation reservation system for you to use. When you submit an online reservation and received an instant confirmation, a reservation deposit will be applied to your credit card to guarantee your reservation.

 

Reservation Guarantee

Reservation guarantee is required to secure your reservation by providing a non-refundable deposit by credit card or bank transfer when making the reservation. Guarantee amount will vary from one night charge to full charge depends on factors such as; seasonal/booking period, type of offer, length of stay and other terms and conditions specific to your reservation.

 

Cancellation and No-Show Policy

Cancellation fee will be applied for any cancellations and no-shows as indicated in the reservation details.

 

Payment

Your personal data will be sent securely through our online reservation system with instant confirmation. However it is not the system which process your payment online in real time. We will charge your credit card in our local EDC machine in standard procedure. By this condition, in some cases, when required, we have to ask you for additional documents like credit card authorization form and copy of the credit card used in the reservation. This step is required to protect you from unauthorized use of your credit card and prevent fraudulent transactions.

When the bank transfer method is selected, the payment must be received in full amount (exclude any bank fees).

 

Check-in / Check-out

At Villa Seminyak Estate & Spa the check-in time is at 3 pm and the check-out time is at 12 pm. Early check-in or late check-out is subject to availability.

 

Day Use

Day use or late check-out is subject to availability and may not be available if the room has been booked for that day. A 50% charge from the applicable rate is applied for late check-out until 6 pm. Any extension stay exceeding 6 pm will be charged in full rate.

 

Copyright Notice

The information, text, graphics, images, sounds, links and all other software and information published or otherwise contained on this site (the “Contents”) are owned by, or licensed to, Villa Seminyak Estate & Spa and, except as specifically provided herein, may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Villa Seminyak Estate & Spa. Copyright © 2012-2014 Villa Seminyak Estate & Spa. All rights reserved.

 

Communications

With respect to all communications made to Villa Seminyak Estate & Spa including, without limitation, feedback, questions, comments and suggestions (“Communications”): (a) no right of confidentiality shall apply to Communications and Villa Seminyak Estate & Spa shall have no obligation to protect Communications from disclosure; (b) Villa Seminyak Estate & Spa shall be free to reproduce, use, disclose and distribute Communications to others; and (c) Villa Seminyak Estate & Spa shall be free to use any ideas, concepts, know-how or techniques contained in Communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information.

Please use Internet E-Mail only to send us non-confidential notes. Do not include confidential personal or private information. For your protection, our responses will not include any confidential information. Please do not use Internet E-Mail to send us transaction instructions. Customers who choose to send Internet E-Mail messages to Villa Seminyak Estate & Spa that contain confidential, private or personal information do so entirely at their own risk.

 

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