Frequently Asked Questions

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Q : What is the classification of Villas?
A : Villa Seminyak Estate & Spa offers a combination of traditional and tropical private villas, explores the components of style and space to create a new standard of accommodation. There are seven accommodation categories designed to cater to all the leisure requirements of the international traveler.

Q : What are the facilities in the Villas?
A :

Swimming Pool
Each villa owns private swimming pool, except Lagoon and Garden Villa types

Restaurant
Kedis Restaurant is a split-level restaurant environment set against a lagoon backdrop is available for all-day dining serving and extensive menu of international, Asian and Balinese specialties.

Spa Villas
Total of ten luxurious double spa villas are available for a wide range of indulging body and beauty treatments.

Q : When are the peak periods at the hotel?
A : Peak periods are in July, August, September, Christmas, New Year.

Q : Distance and costs to travel from airport, bus terminal, shopping centres, tourist attractions?
A : It takes five kilometers from airport to reach our villa. We provide airport transfer service is at IDR 300,000 net per car per trip. The maximum capacity per car is only 4 people including luggage.

VILLAS ACCOMMODATION

Q : What are the villa categories and types?
A : One bedroom Lagoon Villa, one and two bedroom Garden Villa, two bedroom Deluxe Pool Villa, two bedroom Royal Pool Villa, two bedroom Executive Pool Villa, three bedroom Presidential Suite, and one bedroom Grand Deluxe Pool Villa.

Q : What are the differences amongst the room types?
A :

Lagoon Villa - One Bedroom Pool Villa
This is a unique split-level accommodation choice with direct access to a lagoon swimming pool. Ideal for couples, the Lagoon Villa provides a simple living experience within a tropical environment. No space for an additional extra bed, and children are not allowed for safety reason.

Garden Villa - One and Two Bedroom Villa
This villa is an ideal escape for couple and family who loves to be surrounded by a spacious lush tropical garden. A public pool is available within Garden Villa complex and nestled in a serene landscaped garden balanced with natural stone.

Deluxe Pool Villa - Two Bedroom Villa
This stylish two bedroom villa is dedicated to those travelers who expect a generous space with private pool, adequate facility, and secluded garden setting. Ideal for families or group of friends.

Grand Deluxe - One Bedroom Pool Villa
Grand Deluxe is ideal selection for couple retreat or honeymoon escape. This contemporary designed private villa provides a comfy king-sized bedroom integrated with living and dinning room, 4 x 8 meters private swimming pool, oversize bathroom, and fully equipped kitchenette.

Royal Pool Villa - Two Bedroom Pool Villa
The villa offers an ideal spacious accommodation for traveler with families, friends, or group. This uniquely contemporary-designed highlights Balinese traditional rice barn house style with a natural thatched roof in a fabulous contemporary design. The villa features spacious private pool, a mezzanine loft for intimate and relaxing social spot, an integrated living space with dining area and kitchenette.

Executive Suite - Two Bedroom Pool Villa
This two bedroom villa offers a smart stay selection for guest with families, friends, or groups on their Bali holiday in Seminyak. The villa features 4x7 meters private pool, semi open living area integrated with kitchenette and dining space, a king size bed and twin beds, and en-suite bathrooms.

Presidential Suite - Three Bedroom Pool Villa
Presidential Suite is the most luxurious accommodation type of Villa Seminyak Estate & Spa and perfect for families, friends, or groups of holiday in Seminyak. This contemporary-designed villa configures one king size bedroom and two twin bedrooms, private pool, spacious semi open-air living area, well-equipped kitchenette integrated with a casual dining space, an enormous en-suite bathroom with fully amenities, terrazzo-style bathtub and standing rain-shower.

Q : What are the facilities in the villas?
A : Living room, fully equipped kitchen, air conditioner, television, satelite TV, IDD telephone, safe deposit box, hot & cold water, yukata & slippers, hair dryer, mineral water.

Q : How many villas with private pool?
A : All villas own private swimming pool, except Lagoon Villa and Garden Villa have extensive sharing pool.

RESERVATIONS:
Q : How can I make a reservation?
A : You can make your reservation through this hotel's website by using the 'Online Booking' form on the right side of this page or you can contact us by phone or email.

Q : Can I book multiple rooms with one reservation?
A : Yes, you can. Please note that the multiple villa booking is applicable for all villa types only with the same selected period of stay.

Q : Do I need to set up an account before I can make any reservations?
A : No

Q :How long will I get the response back about my email inquiry from your reservation
A : Please expect our response within 1 day from your email sent time. We will respond your inquiry during working hours only in local time (GMT +8)

Q : What is the check in and check out time?
A : Check in time is 3 pm (subject to room availability) and check out time is 12 noon.

Q : Can I check-in early? Can I check-out late?
A : Yes, those requests are subject to room availability and with charges.

Q : How much does the breakfast cost in villa?
A : For adult, the breakfast charges IDR 200,000 net per person. Meanwhile, the children will be charged at IDR 100,000 net per pax.

Q : Is it necessary for me to provide my credit card details during the reservation process?
A : Yes, in order to guarantee your room reservation. The card will only be charged in the event of last minute cancellation and no show.

Q : Is your website secured?
A : Yes

Q : Which credit cards can be used to guarantee a reservation?
A : Visa and Mastercard

Q : How do I change or cancel the reservation I made on-line?
A : You can use the link at the 'Online Booking' form on the right side of this page or you can contact us by phone or email.

Q : What is the cancellation policy?
A : Cancellation penalty will be applied for any cancellation as indicated during making reservation.

Q : Do you provide a Balinese cooking class activity?
A : Yes, we do.

Q : How can I make a reservation for cooking class activity?
A : Reservations can be made by contacting our front desk from villa during your stay, or email us at info@villaseminyak.net

Q : Should i reserve cooking class activity early?
A : Yes, you should. Your early reservation ensure that we will have a well-prepared cooking session with you. Please book in advance at the latest one day before with the latest confirmation at 5 PM.

Q : How can i make a payment for Balinese Cooking Class?
A : If you stay at our villa, you can proceed with the payment directly to our front desk.

Q : Do you have baby cot?
A : Yes, we do. Baby cot for children under 3 years old is free of charge yet it is subject to availability. Please reserve in advance to our reservation or front desk staff.

Q : What is the children policy?
A : Any 1 – 10 years old children will not be charged for sharing bed with their parents. The sharing bed only allows one child per room and doesn’t include breakfast. In addition to children age, please consider children’s body for the comfort of sharing bed. Should additional bedding is required, extra bed rate will be applied. The price of children’s extra bed (from 3 – 12 years old) in all room types is at IDR 340,000 ++ per child per night (includes breakfast).

Q : Do you have pool fence?
A : Yes, we do. It is free of charge and subject to availability. Please reserve in advance to our reservation or front desk staff.

Best Rate Guarantee We Guarantee that you will pay the best possible rate for your villa. If you find better rates in other websites for the comparable and bookable villa type, we will match that rate, plus give you an extra 10% discount. Click here to find out more.

BOOK DIRECT* or 'direct booking' refers to: book your stay directly through this Villa Seminyak Estate & Spa's official website and or contact numbers as stated in this website (www.villaseminyak.net), or in the corporate website (www.astadala.com), NOT through any other third party or any affiliated booking sites. Learn more about our official Best Price Guarantee.

 

 

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Villa Seminyak Estate & Spa


Astadala Best Rate Guarantee
We guarantee that you will pay the best possible rate for your villa. If you have reserved a villa through our website, and then show us that you could book the same villa, for the same dates, at a better rate, that is viewable and bookable on another website, we will match that rate plus give you an extra 10% discount.
Click this link to find out more.
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Villa News and Updates

Villa News and Updates



 

We proudly announce our
Lagoon Spa Seminyak's
latest accolade in
"World Luxury Spa Award"
2017

Previous year's award:

Luxury Spa Award 2016

 


Tri Hita Karana Tourism Award - Gold Medal