Guest Comments (Page 2)

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  • Judy Bacon (24 Oct 2012 - 04 Nov 2012)

    Ratna (friendly, caring, genuine, the reason we will be back) and Dwi ( the nicest hotel staff member I've ever met. Asks how your day was. Helpful, caring. Thank you.

  • Greg Robinson & Jan Salthouse (30 Sep 2012 - 07 Oct 2012)

    It would be unfair to select in employee. All staff were friendly, cheersful and did everything they could to help us.

  • Emma & Brian Conn (19 Sep 2012 - 26 Sep 2012)

    The mosquito nets did not close properly the villa attendant did get us safety pins to hold it closed which was much better. Spa was fantastic and all staffs were very friendly.

  • Lynnelle Barrington-Smith (17 Oct 2012 - 22 Oct 2012)

    All staffs are wonderful very friendly.

  • Matt & Megan Dickenson (15 Aug 2012 - 19 Aug 2012)

    Staff all very friendly, kind & great sense of humor. Housekeeping very quick & efficient! Lovely spot - Hope to bring family back soon.

  • John Mobbs & Ross Virginia (08 Aug 2012 - 13 Aug 2012)

    Nico and his staff are excellent and very accommodating.

  • Sophie Holford White (10 Aug 2012 - 13 Aug 2012)

    Staff is amazing, so friendly, our welcome was wonderful- definitely feel like a valued guest.

  • Eve Ember & Daniel Marinae (09 July 2012 - 18 July 2012)

    Our time here was fantastic, we felt at home, safe and had an excellent time. Particular thanks to Sudi and Oka, and Sanjaya for all their help and chats.

  • Christian Gibbins Pty (08 July 2012 - 19 July 2012)

    Enjoyed it very much, will be returning July 2013. Fantastic holiday.

  • Katie Green & Juan Paul Le Roux (19 June 2012 - 26 June 2012)

    Hot water for showers could be improved. Overall stay was amazing, beautiful villa, staff very kind, and welcoming. Loved every minute of our stay. Will be back.

  • Castine, Rachael & Tim (15 June 2012 - 19 June 2012)

    All staff well trained, helpful, knowledgeable and happy. Best banana pancakes. Would recommend to friends.

  • Natalie Swindale (30 May 2012 - 10 June 2012)

    Beautiful room, villa, etc. Wonderful & Friendly staff had a fantastic time will be recommending to friends and family.

  • Jessica (23 May 2012 - 02 June 2012)

    We can't pick one! Breakfast crew is amazing, service was amazing. From the reception to concierge to day spa to room service & housekeeping (Gardener & Pool Guy also), even the insect repellent guy. We love how everyone acknowledges you when passing them.

  • Nada Lubay (05 April 2012 - 15 April 2012)

    Thank you to Gusti and his excellent staff who pounded first class service with the smile.

  • Somer Darsana (11 Mar 2012 - 20 Mar 2012)

    Wayan, Artha , Dwi were very friendly and made our stay extra special.

  • Dallas & Krystle (18 Feb 2012 - 27 Feb 2012)

    All were lovely. Dwi and Diana went above and beyond for us and made our stay here very enjoyable. Everyone working here is very friendly, lovely, and polite.

  • Matt Lonne (10 Feb 2012 - 18 Feb 2012)

    All your employees were fantastic. I wish I had them at my hotel, well done to the team.

  • Tim & Lisa Hurley (11 Jan 2012 - 16 Jan 2012)

    We have enjoyed our stay very much. You are all very friendly and helpful. This place is beautiful. Thank you.

  • G. Williams & A Gordon (14 Jan 2012 - 19 Jan 2012)

    All deserve congratulations for excellent service.

  • Toni Luc (17 Dec – 23 Dec, 2011)

    All staff very friendly and polite. Feel safe with security. Great location and good service with taxi or request.

  • Amstrong (13 Aug – 18 Aug, 2011)

    Everyone was very helpful & friendly, we really appreciated being able to check out late due to my daughters sickness.

  • Rebecca Heywood (14 Oct – 24 Oct, 2011)

    Very happy with our stay nice villa large area very private. All staff very polite and happy. Bathroom is perfect shower head need fixing though. Thank you for having us.

  • Mario Del Monte & Family (9 Sept – 19 Sept, 2011)

    I want to thank 'all the staff for their exceptional friendliness - The 10 days we spent here for my sons 30 the birthday was truly memorable the cake, the catered meal, banquet in our villa - a dream come true. Many many thanks.

  • Atlas (Nov 25 – Nov 29, 2011)

    Guest service officer always present smiling and as helpful can be when you know there is only a laptop.

  • Denise & Dianna (31 Aug – 07 Nov, 2011)

    Need more chairs in Living room area, better lighting in bathroom, Hooks to hang towels / clothes. Thank you to all the staff for making our holiday so enjoyable. All staff were very friendly - very helpful and very polite. Management should be very proud of staff excellent.

  • Lynne Powell & Jan Hakesty (12 Aug – 21 Aug, 2011)

    All staff excellent, coffee and tea in room provide small portion long life milk.

  • Jan Cox & Julie Bawde (27 Jul – 31 Jul, 2011)

    The atmosphere has been wonderful, very relaxing and quiet, security fantastic a very safe, happy place to stay.

  • Carolyn Mitchell (13 Jul – 23 Jul, 2011)

    We all had an excellent holiday & would recommend to other friends & family. Thank you.

  • Michelle Aslette (18 Jun – 27 Jun, 2011)

    Excellent buggy service very important for me. Beautiful gardens. Excellent customer service all staff pleasant and helpful.

  • Banks D J L (12 Jun – 19 Jun, 2011)

    Excellent all round, all staff very pleasant very nice friendly would recommend it.

  • Kirby Obrien (14 May – 20 May, 2011)

    Living room excellent and pool villa, room cleanliness very good. All staff members were very polite and friendly.

  • Sammartino (11 May – 20 May, 2011)

    Very nice place, friendly helpful people well done. Thank you all.

  • Cara Little and Andrew Healy (11 Apr – 17 Apr, 2011)

    We have had a wonderful experience here, friendly professional staff and great food. Only suggestion would be to have a hand rail for the stairs in the lagoon villa.

  • Sharon Giffen (Mar 07 – Mar 14, 2011)

    Great place to stay - keep up this level of quality and service.

  • The Staffords (13 Feb – 19 Feb, 2011)

    Great stay! Thank you staff were exceptional. Could use a fan in the lounge area.

  • Jessica (02 Feb – 18 Feb, 2011)

    All staff were outstanding Rani & the girl at night were beautiful. The most considerate, appreciative, and beautiful staff. Thank you for an amazing stay.

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